Five Star Drains & Plumbing

starstarstarstarhalf star 4.5 / 5 | 34 Total Reviews

Leave A Review

Rating:


"I am rewriting a review not showing up when I choose the unsatisfactory rating.------------------------Hi,I really want to talk to the man (plumber)to handle this nicely and didn't want to make a trouble.However, I have to say this after talking with the guy just now.On 20th of July (Fri), My wife had contacted your company and got a quote for fixing bathroom leaking, which includes tile-off remodeling.We thought $1500 was a good deal and called the man. I heard from my wife he inspected our house and then said "no need to rip off the tiles".He sprayed something and change a hole filter in the bottom of the bath.He left saying "he would check it out later after 24 hours'.(When I came home he was leaving)So, we were waiting for him on Sat. but he didn't show up.I called him and get a response saying "you can check out the leakage by yourself".I insisted him to come and to talk about the deal since NO TILES WERE REPLACED. He came and checked it out then said "Let's talk about that on Tuesday since he needs to talk to his manager.Today (Tuesday), I called him again.And he said "you've signed up. that's it".My wife Jihye is a Korean not good at English, and had a new baby recently.We were struggling taking care of the baby and reallythankful for helping us fixing leaks on the second floor.But, today, I was so disappointed after getting improper response. Who in the US wants to pay $1500 for spraying waterproof,anti-mold and replacing hole cover(please correct me if you guys did priceless stuffs I didn't know). I really want nobody experience this again.Thank you for reading this.Hyunmin Kim."
H . K from Aurora, CO on July 23rd, 2013
starstarstarstarstar(5 / 5)
"Thank you so much for taking care of our sewer problem and making it easy to pay off the repair in payments because of my hardship. There is no way I could have com up with the full amount I will recommend your company to anyone looking for a good plumbing company. Not to mention it is nice having my sewer back up and running! Thank youKaren "
K . N from Thornton, CO on July 17th, 2013
starstarstarstarstar(5 / 5)
"They were great. My water heater leaked overnight and I had my hot water back on by evening. Thanks!"
C . W from Thorton, CO on April 14th, 2010
starstarstarstarstar(5 / 5)
"We were very satisfied with the entire experience. The sales call, from the very begining, thru the installation. Everyone was very informative and professional. We are also happy with the unit and will definitely recommend your business."
R . B from New Boston, NH on April 4th, 2012
starstarstarstarstar(5 / 5)